SOCIALIZATION OF OPTIMIZATION OF RADIOGRAPHY TECHNIQUES AND INTEGRATED RADIOLOGY MEDICAL RECORD SYSTEM TO IMPROVE THE QUALITY OF DIAGNOSTIC SERVICES AT ESHMUN GENERAL HOSPITAL

Abstract

Improving the quality of radiology services is a critical component of modern disease diagnosis, fundamentally The rapid digitalization of healthcare services requires continuous efforts to improve efficiency and diagnostic accuracy, particularly in radiology, which serves as a cornerstone for medical decision-making. General hospitals, as frontline healthcare providers, face significant challenges in integrating advanced radiography techniques with computerized medical record systems, which often remain fragmented. This study investigates the effectiveness of a structured outreach program designed to enhance radiology staff’s knowledge and skills in modern radiographic techniques including image acquisition parameters, image processing, and radiation safety while simultaneously promoting the utilization of integrated radiology medical record systems (PACS/RIS). Using a quasi-experimental pre-test/post-test control group design, the study involved 100 radiology personnel at Eshmun General Hospital, purposively sampled based on active involvement in diagnostic imaging. The intervention group participated in a two-week program consisting of lectures, practical demonstrations, and system simulations, while the control group received no intervention. Data were collected using validated structured questionnaires (Cronbach’s Alpha 0.85–0.88) and operational indicators such as reporting turnaround time and repeat examinations. The results revealed significant improvements in the intervention group compared to the control. Post-test knowledge scores on modern radiography techniques increased to 85.2 ± 7.5 versus 62.1 ± 9.3 (p < 0.001; Cohen’s d = 2.89). Perceptions of PACS/RIS effectiveness also rose substantially, averaging 88.5 ± 6.8 compared to 55.7 ± 10.1 (p < 0.001; Cohen’s d = 3.30). Operationally, reporting turnaround time decreased by 25% (p < 0.01), while repeat examinations due to technical errors dropped by 15% (p < 0.05). Additionally, staff collaboration improved, with a 30% increase in case discussions and enhanced communication quality. In conclusion, the structured outreach program proved highly effective in improving both technical competencies and system utilization, directly elevating the quality of diagnostic radiology services. Theoretically, this study validates outreach-based interventions in technology adoption, while practically, it provides scientific evidence to support investment in professional development and digital infrastructure. Future research is recommended to examine long-term impacts on patient satisfaction and cost-effectiveness.