ANALYSIS OF HUMAN RESOURCE MANAGEMENT IN SUPPORTING ASN DIGITALIZATION AT BKPSDM GUNUNGSITOLI CITY
DOI:
https://doi.org/10.47652/metadata.v7i3.901Kata Kunci:
Human Resource Management; Civil Service DigitalizationAbstrak
This study aims to analyze human resource management in supporting the digitalization process of the State Civil Apparatus (ASN) at the Agency for Civil Service and Human Resources Development (BKPSDM) of Gunungsitoli City. Digital transformation in the bureaucracy has become an urgent need along with the development of information technology and the demand for more effective, efficient, and transparent public services. The research approach used is descriptive qualitative with data collection techniques through interviews, observations, and documentation studies. The results show that BKPSDM Gunungsitoli City has undertaken various human resource management efforts, including through improving apparatus competency, developing a digital-based work culture, and providing supporting facilities and infrastructure. However, challenges remain such as limited and uneven human resource quality, resistance to change, and digital infrastructure constraints. This study concludes that the success of ASN digitalization at BKPSDM is highly dependent on a targeted, sustainable, and adaptive HR management strategy to technological developments.
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