ANALYSIS OF THE ROLE LEADERSHIP IN IMPROVING EMPLOYEE DISCIPLINE AT PT. INDAH MANDIRI SARI NIAS BRANCH
DOI:
https://doi.org/10.47652/metadata.v7i3.900Kata Kunci:
Leadership, Work Discipline, EmployeesAbstrak
The implementation of the Photo Time Stamp application-based attendance system at PT. Indah Mandiri Sari Nias Branch, which collaborates with PT. PLN (Persero) UP3 Nias in the field of meter reading and billing, has not been fully able to establish employee work discipline. In the field, there are still cases of late starts to work, rest periods that exceed the stipulated time, and work targets that are not optimally achieved. This phenomenon reflects a gap between formal policies and actual employee behavior, requiring leadership to bridge this gap. This study aims to analyze the role of leadership in improving employee discipline while identifying the challenges faced by leaders in this process. This study uses qualitative descriptive research with data collection techniques through interviews, observation, and documentation. The results show that leadership plays an important role through exemplary behavior, direct supervision, two-way communication, and motivation that fosters awareness of work responsibilities. The challenges faced include limited field supervision, a lack of measurable performance evaluation indicators, resistance to disciplinary policies, and inconsistencies in the application of reward and punishment systems. These findings recommend more adaptive, participatory, and positive work culture-based leadership strategies to close the existing gap so that employee discipline and performance can improve sustainably.
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